Privacy Policy

Last updated: June 25, 2026

Creative City Östersund values your personal privacy. This privacy policy describes how we process personal data when you visit the website www.creativecityostersund.se or contact us.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and supplementary Swedish legislation.

Creative City Östersund is an operation within Östersund Municipality.

Data Controller

Östersund Municipality
831 82 Östersund

Email: creativecity@ostersund.se

If you have questions about how your personal data is processed, please contact us.

We only process the personal data that you choose to provide to us, for example when you contact us via email.

This may include:

• name
• email address
• telephone number
• organization or company
• other information that you choose to provide when contacting us

We do not collect personal data for marketing or profiling purposes.

We process personal data to:

• respond to questions and inquiries
• administer dialogue and collaborations
• fulfill our operational responsibilities
• comply with legal obligations

We never process more personal data than is necessary for each specific purpose.

Depending on the nature of the matter, personal data is processed based on:

• task carried out in the public interest
• legal obligation
• legitimate interest
• consent, when required

Personal data is only stored for as long as it is needed for the purpose for which it was collected or as long as legislation requires.

Since Creative City Östersund is part of Östersund Municipality, documents may be subject to the principle of public access, the Archives Act, and other legislation governing retention and disposal.

We never sell personal data.

Personal data may be processed by our IT suppliers to the extent required for the operation and security of the website and our IT systems. Such processing takes place in accordance with applicable data protection legislation and, when required, with data processing agreements.

The website uses cookies that are necessary for the website to function and to manage your cookie settings.

Cookie management is handled using Complianz, which helps us obtain and administer consent where required by law.

More information about the cookies used can be found in our Cookie Policy.

Under the General Data Protection Regulation, you have the right to:

• request information about what personal data we process
• request correction of incorrect data
• request deletion when legally permissible
• request restriction of processing
• object to processing
• request data portability when the conditions are met
• withdraw consent previously given

If you wish to exercise any of your rights, please contact us.

If you believe that we are processing your personal data incorrectly, you have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY).

Swedish Authority for Privacy Protection
https://www.imy.se

If you have questions about this privacy policy, please contact us.

Creative City Östersund
Email: creativecity@ostersund.se